Role & responsibilities Forecasting and Scheduling: Analyze historical data and trends to forecast volumes, and create schedules for agents to meet demand.Staffing and Resource Planning: Determine optimal staffing levels,...

Roles and Responsibilities :Analyze real-time data to identify trends, patterns, and anomalies in workforce management.Develop and maintain reports using MIS tools to provide insights on staffing levels, productivity, and per...

Bench Management Good Comm Skills and WFO 5 days a weekJob ClassificationIndustry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: Op...

Job Title: HR Executive (Only Male Candidates)Experience: 0-1 YearLocation: Gurugram:We are looking for a dedicated HR Executive with 0-1 year of experience to effectively manage Workforce Management activities...